FAQs

ASK OL’ ARTHUR

I AM CONCERNED THAT I MAY HAVE HAD A REACTION TO ONE OF YOUR PRODUCTS. WHAT DO I DO?

If your experience involves a potential adverse reaction involving one of our products, discontinue use and please contact a medical professional.

HOW DO I USE OL’ ARTHUR Solace Relief topical relief products?

O’l Arthur can be used everyday, it’s no different from topical pain relief! I recommend using Ol’ Arthur in the acute stage or until the inflammation goes down and then taper your use off.

You can use Ol’ Arthur to target specific painful areas or all over your body for the moisturizing benefits.

I’VE USED A LOT OF OTHER PRODUCTS THAT SMELL TERRIBLE. HOW DOES OL’ ARTHUR SMELL?

We use essential oils for fragrance in all of our products. It’s way more of a luxurious spa scent than a noxious pine forest. You’ll love leaving the house smelling like Ol’ Arthur.

IS IT EDIBLE?

Please do NOT eat this product, it is only for external use.

I AM A VEGAN. CAN I USE YOUR PRODUCTS?

Yes! We are also cruelty free.

DO YOU TEST ON ANIMALS?

NEVER!

I DON’T SEE MY QUESTION HERE. WHO CAN I CALL?

You can reach us at 313-682-7180

WHAT IS THE RETURN POLICY?

We want to make it right! If you experience an issue and would like to make a return, please call Customer Service.

Our policy lasts 10 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)